7o77's Privacy Policy

This Privacy Policy ("Policy") applies to the website and services of 7o77. The purpose of this Policy is to inform our users — particularly players in Bangladesh — about what information we collect, why we collect it, how it is processed, and what your rights are.

By using 7o77's services, you are considered to have accepted the terms of this Policy. We recommend that you read this Policy carefully. If you do not agree with any part of it, please refrain from using our services and contact our support team.

7o77 uses your personal information only for the following legitimate purposes. We never use your information for unrelated commercial purposes.

• Account Management: To create, verify, and maintain your profile.
• Age Verification: To ensure that only individuals aged 21 or older can use the service.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: To accurately respond to your queries via live chat or email.
• Platform Improvement: To enhance user experience and resolve technical issues.
• Security & Fraud Prevention: To verify authorized transactions and detect suspicious activity.
• Responsible Gaming: To monitor playing habits and provide assistance when needed.
• Legal Compliance: To comply with applicable laws and regulations.

7o77 uses cookies and similar technologies to keep the website running smoothly. Cookies are small data files stored in your browser.

7o77 never sells your personal information or transfers it to third parties for profit. However, we may share information in the following limited circumstances:

• Payment Providers: With bKash, Nagad, Rocket, and banking partners — only the information necessary to complete a transaction.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt may process limited information for specific gaming operations.
• Technology Service Providers: Trusted technology partners who assist with platform security, hosting, and maintenance.
• Legal Obligations: To the relevant authorities as part of a court order, government directive, or legal process.
• Fraud Prevention: To relevant agencies investigating financial crimes or fraudulent activity.

In all cases, we ensure that third parties handle your information in a manner consistent with this Policy and use it only for the specified purpose.

7o77 follows industry-standard technologies and practices to protect your personal and financial information. Our security framework includes:

• SSL Encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — only a strong cryptographic hash is kept.
• Access Controls: Only authorized staff, for necessary work purposes, can access specific information.
• Firewall & Security Monitoring: Suspicious activity is quickly identified through round-the-clock system monitoring.
• Regular Security Audits: Regular security assessments are conducted by third-party security specialists.

7o77 retains your information only for as long as it is needed for the relevant purpose or is required to fulfill a legal obligation.

• Active Account Data: All relevant information is retained for as long as the account remains active.
• Transaction Records: Details of financial transactions are retained for an extended period — for legal compliance and fraud prevention.
• After Account Closure: Even after an account is closed, certain information may be retained for a defined period to fulfill applicable legal obligations.
• Communication Records: Customer service conversations are retained to improve service quality and resolve disputes.

Once the defined period has passed or the information is no longer needed, we securely delete it or anonymize it so that it can no longer be linked to any individual.

As a user of 7o77, you have the following rights regarding your own personal information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or outdated information. You can update much of your information directly from your account profile.
• Right to Erasure: In certain circumstances, you can request that your information be deleted. However, this may not always be fully possible in cases of legal obligations or active disputes.
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
• Right to Data Portability: You can request your information in a structured, commonly used format.
• Right to Object: You can object to specific uses of your information.

To exercise these rights, please contact our support team via live chat or email. We will process your request as quickly as possible.

7o77's services are strictly for adults aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we become aware that a minor's information is in our system, we will immediately delete that information and deactivate the associated account.

If you believe that a minor has opened an account on 7o77, please notify us immediately at [email protected]. We will take the necessary action promptly.

7o77 reserves the right to change or update this Privacy Policy from time to time. Reasons for changes may include:

• Legal or regulatory changes
• Expansion or modification of our services
• Technological developments or changes in security practices
• Improvements based on user feedback and suggestions

If any significant changes are made, we will notify you via your registered email or through a platform notification. Continuing to use the service after changes are made will be considered acceptance of the updated policy. We therefore recommend visiting this page periodically.